Job Overview: As a Community Hub Coordinator, you will be responsible for the planning,
coordination, and management of a community hub’s daily operations and activities. Your primary
role is to create a welcoming and supportive environment that offers essential services, resources,
and programs to meet the diverse needs of the local community.
Your role is integral in maintaining a well-organised and efficient office environment that allows the
organisation to focus on its mission of making a positive impact on the community.
Key Responsibilities:
- Administrative Support: Provide general administrative support, including managing office
supplies, handling incoming and outgoing mail, and ensuring the office is well-organised and
equipped. - Reception and Front Desk: Greet and assist visitors, answer phone calls, and direct inquiries
to the appropriate staff members. Maintain a welcoming and professional front desk
appearance. - Scheduling and Calendar Management: Coordinate and manage appointments, meetings,
and programmes. Ensure that schedules are up-to-date and organised. - Communication: Handle email correspondence, distribute internal and external
communications, and maintain contact lists. Ensure effective communication within the
office and with external stakeholders. - Record Keeping: Maintain and update records, databases, and filing systems. Ensure that
documents and data are well-organised and easily accessible. - Office Maintenance: Oversee the maintenance and cleanliness of the office space. Arrange
for repairs and maintenance services as needed. - Event Planning: Assist in planning and organising charity events, meetings, and volunteer
activities. This includes coordinating logistics, catering, and equipment setup. - Volunteer Coordination: Assist in recruiting, training, and supervising volunteers who
support the organisation’s programs and events. Ensure a positive and productive volunteer
experience. - Financial Administration: Assist with budget tracking and expense reporting. Process
invoices, reconcile accounts, and maintain financial records related to office expenses. - Resource Coordination: Work with staff members to coordinate the allocation and
distribution of resources, such as materials, supplies, and equipment for charity programs
and initiatives. - Relations: Assist in maintaining relationships with local community leaders and authorities
ensuring the hub is updated with the latest information. - Health and Safety Compliance: Ensure compliance with health and safety regulations,
including maintaining safety protocols, first-aid supplies, and emergency procedures. - Team Collaboration: Collaborate with various departments and teams within the
organisation to support their administrative needs and ensure smooth coordination of
charity initiatives. - Office Policies: Help communicate office policies and procedures, ensuring that staff and
volunteers are aware of and adhere to the hub guidelines.
Qualifications:
- High school diploma or equivalent (a degree or relevant certification is a plus).
- Previous administrative or office management experience, especially within a nonprofit or
charity setting. - Strong organisational and time management skills.
- Proficiency in office software, including Microsoft Office Suite.
- Excellent communication and interpersonal skills.
- Attention to detail and problem-solving abilities.
- Ability to multitask and work in a fast-paced environment.
- Strong sense of confidentiality and professionalism.
- Compassion, empathy, and a commitment to the charity’s mission.
