Job Overview: As a Community Hub Team Leader, you will be responsible for the day-to-day
management and strategic direction of a community hub operated by a charitable organisation. Your
primary goal is to support and uplift the local community by providing access to essential services,
resources, and support programs.
Key Responsibilities:
- Hub Leadership: Provide strategic leadership for the community hub, ensuring that it aligns
with the organisation’s mission and goals while meeting the specific needs of the local
community. - Program Development: Plan, develop, and oversee a variety of community programs and
initiatives designed to address the unique needs and challenges of the local population. This
may include food assistance, educational programs, job training, health services, and more. - Team Management: Recruit, train, and manage a team of staff and volunteers who
contribute to the hub’s operations. Provide guidance, supervision, and support to ensure the
smooth functioning of programs. - Community Engagement: Build and maintain relationships with community stakeholders,
including residents, local businesses, schools, government agencies, and other nonprofit
organisations. Collaborate with partners to enhance the hub’s services and support network. - Resource Allocation: Manage the hub’s budget and resources efficiently, ensuring that
donations and funding are used effectively to maximise their impact on the community. - Advocacy and Awareness: Advocate for the hub’s mission and initiatives within the
community. Raise awareness of the services and programs offered, both to beneficiaries and
potential donors. - Data and Reporting: Maintain records and collect data on the hub’s activities, outcomes, and
impact. Prepare regular reports for organisational leadership and external stakeholders. - Volunteer Management: Recruit, train, and supervise volunteers who support the hub’s
operations and programs. Foster a positive and productive volunteer experience. - Crisis Management: Handle unexpected challenges and crises, making informed decisions to
protect the interests of the community and the organisation. - Compliance and Regulations: Ensure that the hub complies with all relevant laws,
regulations, and ethical guidelines. This includes maintaining accurate financial records and
adhering to best practices. - Strategic Planning: Contribute to the development of long-term and short-term strategies
for the charity community hub, in alignment with the organisation’s overall mission and
goals. - Evaluation and Improvement: Continuously assess the hub’s operations, programs, and
services. Identify areas for improvement and implement changes to enhance effectiveness. - Diversity and Inclusion: Promote a diverse and inclusive work environment that values and
respects the perspectives and contributions of all individuals, including staff, volunteers, and
community members. - Finance Management: Managing the Hubs petty cash and other cash flows, ensuring funds
and budgets are used correctly and reported accurately to the head office. - Inventory Management: Ensuring all inventory, including equipment is maintained and
stored safely.
Qualifications:
- Bachelor’s degree in a relevant field (e.g., nonprofit management, social work, community
development). - Prior experience in nonprofit management, community development, or a related field.
- Strong leadership, communication, and interpersonal skills.
- Knowledge of community needs and resources.
- Ability to work collaboratively with diverse stakeholders.
- Compassion, empathy, and a genuine commitment to helping others.
